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govAccess

Hurst, TX Website Redesign

Using digital tools to connect and inform citizens in a time of need.

In the aftermath of Hurricane Harvey, the City of Hurst Texas used Granicus’ flexible CMS to quickly build a dedicated webpage to communicate important information to residents on how to make a donation or volunteer.

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With built in responsive page templates, the communications director was able to quickly respond to resident demand for information without any worry that the information wouldn’t be accessible to the many mobile visitors to the page.

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Results section

With the govAccess website and the govDelivery network, the City of Hurst was able to get vital information out to residents during and after the hurricane.

7th

Most Visited Page on the Website After Storm Hit

30%

Increase in Traffic to Harvey Relief Page

Local Philadelphia

“Granicus' flexible CMS made it incredibly easy for us to react to our citizens’ needs for a central source of information related to Hurricane Harvey relief efforts. We were able to create a web page on the fly and combat misinformation about how to help with Harvey relief efforts by funneling everyone to the page.”

Shelly Klein, Customer Service Technologies Administrator, City of Hurst